Aug 17, 2020 | Petroleum
EMV deadline this, EMV deadline that, why is this deadline taking over my news feed you ask? What even is an EMV chip reader? The EMV card is a smart card, with an embedded microchip that contains the card user’s information. The chip creates a unique transaction code that can’t be duplicated, ensuring each transaction is legitimate. The card data can’t be swiped from the chip like the magnetic stripe. Most fraud happens when a skimmer or a shimmer is used.
What is a skimmer? A skimmer is a device that connects directly to the pump’s power supply, and include a Bluetooth chip that enables thieves to retrieve the stolen data wirelessly — just by pulling up to the pump and opening up a laptop.
What is a shimmer? A shimmer is a small, thin chip that’s tucked inside the slot of a card reader. By contrast, a skimmer often is fitted over a card reader, making it easier to see. “The shimmer is extremely subtle and difficult to spot. It is also able to steal the card data from a chip-based card, thereby bypassing the enhanced security of the new smart-chip system,” says David Kennedy, founder and senior principal security consultant of TrustedSec, an information security consulting company. The shimmer records the card data, which then is used to produce a magnetic strip card, he says.
So why upgrade to the new EMV compliant card readers by April 2021? Not upgrading could have severe repercussions to your business if ignored. Starting April of 2021, credit card companies are no longer going to refund any stolen money due to non-EMV compliant payments systems. This means, all store owners are going to have to cover the cost of fraudulent charges out of their own pockets.
Can I just wait until April to upgrade? The time it takes to get the EMV complaint products ordered, shipped and then installed could take months. That is why a lot of gas station owners have already upgraded so they are not missing the April 2021 deadline.
What are my options for EMV complaint products? There are a few options when it comes to upgrading your dispensers so they are EMV complaint. One option is to replace the entire dispenser with a new EMV compliant one. The other option is to get a retrofit that will replace just the payment portion of the dispenser on the gas pump. However, if your dispensers are old and in need a face lift, now is the perfect time to take the plunge and replace the old dispensers with something new like the Encore 700 S.
Who do I contact to get upgraded? This is where we come in, Northwest Pump! We can get your parts ordered for you as well as get an installation set up. We promise to be there from the start to finish. We work directly with the vendor as well as the installers to make sure that your EMV upgrade is a seamless as possible. If you are looking for a specific branch CLICK HERE for all our locations and phone numbers. If you are not sure what area you fall under, contact sales@nwpump.com or call 1-800-452-PUMP and our Inside Sales team will get you to the right person and answer any questions you have about the EMV upgrade.
Don’t let this deadline pass you by. Be proactive and get ahead of the deadline by ordering your EMV products today!
Jul 7, 2020 | Petroleum
To our Valued Customers, Vendors and Partners;
We are pleased to announce that SME Solutions LLC, (SME) has acquired the assets of Grand Ronde Petroleum Service LLC, (GRP) effective July 1, 2020. Gary Jones, President and owner of GRP and all of the team will be joining SME. Gary will be working through the transition with plans to retire in the near future.
This great opportunity to expand the SME footprint and acquire the exceptional talent and service offered by GRP fits perfectly with SME’s plan to be the best service provider in the Pacific Northwest. Adding the Tri-Cities location to our existing coverage will allow us to continue to grow and support both companies’ long-term customers. We will offer all of our services of maintenance, electrical, tank cleaning/fuel polishing, compliance/testing, upgrades and project coordination.
Already working in the Tri-Cities are for SME, Jason Franke will be our area Service Manager. WE will continue in the current GRP location at 6223 W. Deschutes Ave, Suite 201, Kennewick, WA 99336. Our 24-hour office phone will remain 509-783-4542, Fax 509-736-6495.
We look forward to continuing to offer you exceptional service and welcome the GRP team to SME.
Jun 15, 2020 | Petroleum
Northwest Pump wants to make sure that customers know how to clean Verifone products properly. With the current pandemic still in uncertain times, it is highly recommended to sanitize and clean equipment more often than usual.
Hanging Hardware Cleaning
Things you can use 
- Ethyl Alcohol 70% + Concentration
- Hydrogen Peroxide/Peroxycetic Acid
- Accel 5 RTU
- Lysol Neutra AirA
- Maguard 1522
- Nathan 2
- PeridoxRTU
- Suretouch
Thing you should NOT use 
- Quaternary Ammonium
- Sodium Hyprochlorite
- Bleach-Rite
- Clorox Everest
- Clorox QS
- Descide Ultra Disinfecting Towelettes
- Lysol Brand All Purpose Cleaner
- Lysol Kitchen Pro Antibacterial Cleaner
Verifone Cleaning
Ways to clean Verifone
- Turn off your device.
- Unplug it from power source.
- Clean it following the instructions below.
- Once completely dry, reconnect it to power and power up
Ways you should NOT clean
- Do not pour liquid on the terminal
- Do not put hand sanitizer on the terminal
- Do not spray the terminal directly
- Do not scrub the terminal
If you are unsure how to clean Verifone products or anything you purchased from Northwest Pump, please reach out to sales@npwump.com and our team would be more than happy to answer your questions.
May 11, 2020 | Petroleum
It has definitely been a year for the books already with COVID-19 transforming the way we do business. However, as a community we have stayed strong together and adjusted. Northwest Pump continues to serve our customers and make sure you have everything you need during this time. Below is a list of safety equipment that could benefit your business when it comes to keeping your customers and staff safe and healthy.
POS Barriers
POS Barriers create a more complete solution for cashiers by providing protection in front of the register. Transactions are able to be made through the glass so no contact needs to be had between the customer and cashier. There are a wide variety of shapes and sizes to fit your needs.
Safety Decals
Relay your safety message to your customers and staff to keep social distancing with 6 feet signs, mask requests and one way aisles. Let us get your decal signs created with the message you need for your store.
Verifone Pin Pad Cover
Protect your pin pads with this easy to clean and sanitize pin pad cover. Keeps dirt, germs, grease, oil and all the things that come with running a c-store off your pin pad.
Call 1-800-452-PUMP or email sales@nwpump.com for all your equipment needs!
Jul 12, 2019 | Petroleum
Let’s start with the basics- what is EMV?
EMV payments leverage a computer chip located on the front of the payment card to transmit data from the card to the card reader. This chip calculates a unique data packet for each transaction reducing the value of any data that can be stolen out of a payment system.
What is the April 2021 deadline?
On April 17, 2021 card issuing banks will NO LONGER absorb chargebacks from fraudulent transactions that occur at the gas dispensers who are not EMV compliant. This is why EMV chip readers will be vital when it comes to credit card fraud and chargebacks OR your business will be absorbing the financial blow without any further assistance from the banks.
What are the benefits?
1. Improved security (plus fraud reduction).
2. Reduced cost of chargebacks by avoiding the liability shift.
3. Customer card security.
4. Brand protection.
The EMV Deadline will be here before you know it and trust us you don’t want to wait. Although waiting until April might seem like the best option, we can assure you there are plenty of reasons that you should go ahead and take care of this now!
Why buy in 2020 vs. 2021?
- Prices will increase on products by 2-5%.
- Delivery time will increase in 2021.
- There will be a shortage of technicians in 2021.
- Northwest Pump can offer you financing now through Patriot Capital to get your purchase in this year.
- There will be a tax advantage in 2020.
For more information on EMV, the deadline and products you will need CLICK HERE.
Contact sales@nwpump.com or call 1-800-452-PUMP and let us handle all your EMV needs this year before you are pushed to the back of the line!
May 14, 2019 | Industrial, Petroleum
Northwest Pump takes pride in knowing the industry ins and outs when it comes to Petroleum and Industrial products. We also strive to stay up-to-date in industry news which is why we are members of the below associations. With their help, we have been able to learn, grow, and interact with some of the best in the business.
Associations:
Petroleum:
- Arizona Petroleum Marketers Association – The Arizona Petroleum Marketers Association (APMA) is the state’s trade association representing petroleum marketing, convenience store, and related industries. APMA’s primary purpose is to protect and advance its members’ legislative and regulatory interests in the state’s and nation’s capitols.
- California Fuels & Convenience Alliance – Founded in 1952 as the California Independent Oil Marketers Association (CIOMA), now the California Fuels & Convenience Alliance (CFCA), CFCA is the industry’s statewide trade association representing the needs of independent wholesale and retail marketers of gasoline, diesel, lubricating oils and other petroleum products; transporters of those products; and retail convenience store operators.
- Energy Marketers of America – Originally started in 1909, the EMA is now made up of about fifty other state and regional associations of energy marketers. This organization represents about 80% of all finished motor & heating fuel products sold within the US including hydrocarbon biofuels, diesel fuel, biofuel, heating fuel, jet fuel, kerosene, racing fuel, and lubricating oils.
- Montana Petroleum Association – The Montana Petroleum Association is made up of over 150 members and is dedicated to engaging lawmakers, and to be an advocate of the oil & gas industry both in the state and in the country. The association’s members employ nearly thirty thousand workers.
- Oregon Fuels Association – The Oregon Fuels Association (OFA) is the statewide association of fuel distributors, retailers, commercial fueling, and heating oil marketers. It brings together business people who have similar goals and concerns and gives them the advantages of a unified coalition of fuel professionals.
- Petroleum Equipment Institute – PEI is an international trade association whose members manufacture, distribute and service petroleum marketing and liquid handling equipment. PEI’s mission is to be the leading authority and source of information for the fuel and fluid handling equipment industries and promote the value of distributor services and improve the business relationships of our members.
- The Petroleum Marketers Association of America -The Petroleum Marketers Association of America (PMAA) is a federation of 47 state and regional trade associations representing approximately 8,000 independent petroleum marketers nationwide.
- Tribal Convenience Store Association – The Tribal Convenience Store Association was founded in 2009 and is the only tribal-owned/led association of its kind. The association works to create a network across several tribes, reservations, and states to benefit each other’s convenience stores. Currently, the TCSA has representatives from almost thirty tribes and is a 501(c)(6) non-profit.
- Washington Oil Marketers Association – The Washington Oil Marketers Association (WOMA) is a non-profit trade association with 78 individual and corporate members that market petroleum products in Washington State, and more than 50 associate members that sell products and services that support the petroleum industry.
- Western Petroleum Marketing Association – WPMA is made up of seven separate state associations, including Hawaii, Idaho, Montana, Nevada, New Mexico, Utah, and Washington. Washington state marketers unified and joined the IOMA (WPMA) in 1982 with the Inland Empire in the east and the WOMA association in the west.
Industrial:
- Alaska Miners Association – Founded in 1939, the AMA was originally created to help miners advocate for themselves as well as connect with each other from all over the state. The Alaska Miners Association works to support and encourage responsible mining practices throughout Alaska, to monitor political processes to help keep lands available for mineral exploration and development, to ensure that regulations balance economically and environmentally beneficial practices, and to increase public awareness of the mineral industry and its impact on the state and on the country.
- Alaska Water Wastewater Management Association – Formed in 1962 and granted 501(c)3 Non-Profit Status in 1997, the Alaska Water Wastewater Management Association (AWWMA) is dedicated to the stewardship of the environment, and the protection of public health. AWWMA is a leader in advancing the technology of Alaska’s water and wastewater industry, and active at the grassroots level in government policies relative to the stewardship of Alaska’s water resources and public health.
- Food Northwest – Founded in 1914 and originally called the Northwest Food Processors Association, this organization is dedicated to food production in Oregon, Washington, & Idaho. Food Northwest is dedicated to providing members with knowledge on regulations regarding food, energy, and sustainability to business owners, and training and education to workers.
- Montana Brewer’s Association – Originally founded in 1997 as the Montana State Brewers Association, the MBA is focused on promoting the production and sales of the finest Montana State beers. The organization is dedicated to the education and awareness of beer crafting as well as building a community in the local industry.
- Montana Chamber of Commerce – The MCC is a nonprofit 501(c)(6) organization and is dedicated to creating and sustaining the right kind of business climate, prosperity, and any factors that impact success for Montana Businesses.
- Oregon Winegrowers Association – the OWA advocates for wineries within the state of Oregon, by advocating for the growth and economic sustainability of Oregon’s wine grape growing and production communities. The organization acts on a state and national level.
